Shipping policy

Shipping Policy

We currently ship orders within the United States.

In-stock merchandise is generally processed within 2–3 business days. Custom, special-order, resized, engraved, or otherwise altered items follow the production and delivery timeline communicated when the order is placed. Processing times exclude weekends and holidays.

Available shipping methods and charges are shown at checkout. Delivery estimates begin after the carrier accepts the package and are estimates rather than guarantees.

Tracking information is provided when an order ships. Jewelry shipments are insured, and a signature may be required at delivery. Please provide a secure delivery address and verify it carefully before completing your order.

If you need to request an address correction, contact us at jon@ecjewelry.co or 484-619-7998 as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

If a shipment is delayed, lost, damaged, or arrives with the wrong item, contact us promptly so we can work with the carrier and assist you. Return shipping is governed by our Return and Refund Policy.

Questions about shipping may be directed to East Coast Jewelry Co at jon@ecjewelry.co or 484-619-7998.